SHIPPING
SHIPPING
- FREE Shipping (FREE): 2-5 business days.
- Priority Shipping ($10): 1-3 business days.
- Tracking: You'll receive a tracking number via email once your order ships.
- Restrictions: No international shipping or to P.O. boxes.
- Questions: Contact us at support@prestigecollection.us
For full details, visit our Shipping Policy.
RETURNS
RETURNS
14-Day Return Policy: We offer a 14-day return window from the date of delivery for eligible items.
Return Process: To initiate a return, please contact our customer service team at support@prestigecollection.us. Once approved, you will receive instructions on how to return your item.
Refunds: Refunds will be issued to the original payment method once the returned item is received and inspected.
Exchanges: At this time, we do not offer direct exchanges. You may return your item for a refund and place a new order for the desired item.
Questions?: If you have any questions or concerns about our returns policy, please don't hesitate to contact us at support@prestigecollection.us
For more details, visit our Refund Policy.
CARE
CARE
Extend the life and appearance of your snapback with proper care. Follow these guidelines to keep it looking fresh and in great condition:
Hand Wash Only:
- Gently hand wash your snapback with lukewarm water and a mild detergent.
- Avoid machine washing, as it may damage the cap's shape and materials.
Air Dry Only:
- After washing, reshape the snapback to its original form.
- Place it on a clean, dry towel and allow it to air dry completely.
- Never use a dryer, as heat can deform the cap.
Spot Cleaning for Stains:
- For minor stains, spot clean with a mixture of mild soap and water.
- Use a soft cloth or sponge to gently scrub the affected area.
Avoid Submerging the Brim:
- Refrain from submerging the entire snapback in water.
Handle with Care:
- When not in use, store your snapback in a cool, dry place.
- Avoid placing heavy objects on top of the cap to maintain its shape.
Sun Protection:
- Store the snapback away from direct sunlight when not in use to prevent color fading.
Adjust Snap Closure Carefully:
- Gently adjust the snap closure to avoid unnecessary wear and tear.
- Do not over-tighten or force the snaps, as this may damage the closure.
By following these care instructions, you'll ensure that your snapback stays in optimal condition, preserving its style and durability.