FAQ

What materials are your hats made of?

Our hats are crafted using a variety of high-quality materials including wool, cotton, polyester, and blends. Each hat is designed to provide both style and comfort.

Can I wash my hat?

We recommend spot cleaning for most of our hats to preserve their shape and quality. Refer to the care instructions on our product page for best practices.

Do you offer international shipping?

No, at the moment, we only ship within the US. We hope to expand our shipping options in the future, so stay tuned for updates!

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days of purchase. Please see our refund policy for detailed instructions.

Do you offer customization or personalization options?

Currently, we do not offer customization or personalization services. However, we are constantly exploring new ways to enhance our products and may offer these services in the future.

How do I care for my hat to maintain its quality?

To ensure your hat lasts for years to come, we recommend storing it in a cool, dry place away from direct sunlight when not in use. Avoid folding or crushing your hat, and handle it with care to maintain its shape.

Do you offer wholesale or bulk ordering options?

Yes, we offer wholesale pricing and bulk ordering options for businesses and organizations. Please contact our customer service team for more information on wholesale inquiries.

How can I contact customer support if I have further questions?

Our customer support team is here to assist you with any questions or concerns you may have. Please reach out to us via email at support@prestigecollection.us or through our contact form on the website.